Email: info@medeekor.com

Address: 101 Mount Haven Rd, Murphy, North Carolina 28906-7708, United States

Welcome to MeDeeKor! We want your shopping experience to be transparent, secure, and enjoyable. Below you’ll find our store policies covering shipping, returns, payments, privacy, terms of service, and product warranties.

1. Shipping Details

• Processing Time: Orders are prepared and dispatched within 1–2 business days (excluding weekends and holidays).

• Standard Shipping: 4–6 business days, free of charge.

• Expedited Shipping: 2–4 business days for $6.99.

• Order Tracking: A tracking number is emailed once your order ships.

• Restrictions: We cannot deliver to U.S. military bases or multiple addresses per order.

• Delays: Holiday and peak-season delays may occur.

• Missing Items: Contact us at info@medeekor.com with your order number. We will verify, then offer a reshipment or refund.

2. Returns & Refunds Policy

• Eligibility: Returns accepted within 30 days of purchase if unused, in original condition, with tags attached.

• Process:

  1. Email info@medeekor.com with your order number and reason for return.

  2. Follow return instructions provided.

  3. Refunds are issued within 5–7 business days after inspection.

• Customer Remorse: Return shipping costs are the customer’s responsibility.

• Faulty or Damaged Products: Provide photos; we will arrange a prepaid return label and full refund/replacement.

• Wrong Size or Wrong Item: We will provide a return label and send the correct item at no extra cost.

3. Secure Payments 

• Accepted Methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover) via PayPal.

  • PayPal balance and linked accounts.

  • PayPal eCheck (orders ship once cleared).

• Currency & Taxes: All prices are in USD; sales tax and shipping fees are shown at checkout.

• Payment Security: Transactions are encrypted via SSL/TLS. We do not store your full card details.

• Refunds: Always returned to the original payment method. Please allow 3–5 business days for processing.

4. Privacy Policy

• Data We Collect: Name, email, address, payment info, account details, and site usage data.

• Use of Data: To process orders, manage accounts, improve services, and send essential communications.

• Sharing: Limited to trusted third parties (e.g., payment processors, shipping carriers).

• Your Choices: You can update account details or opt out of marketing emails at any time.

• Security: We use industry-standard safeguards to protect your information.

• Updates: Policy may change; continued use means acceptance of updates.

5. Service Agreement

• Agreement: By using our site, you agree to our Terms.

• Prohibited Uses: Illegal activities, harmful code, harassment, or misuse of services.

• Service Changes: Prices and availability may change without notice.

• Order Management: We reserve the right to limit or cancel orders.

• Third-Party Links: We are not responsible for external content or transactions.

• Liability: Services are provided “as is”; we disclaim warranties to the fullest extent allowed by law.

• Governing Law: These terms are governed by the laws of the United States.

6. Warranty Policy (Metal Wall Art)

• Coverage: All Metal Wall Art is covered by a 1-Year Limited Warranty for defects in materials, craftsmanship, or finishing.

• Exclusions: Normal wear and tear, misuse, accidental damage, improper installation, outdoor use (unless stated).

• Claims: Email info@medeekor.com with order number, photos, and description.

• Resolution: Depending on the case, we will repair, replace, or refund.

• Customer Responsibility: Proof of purchase required. Return shipping may apply unless a defect is confirmed.

Need Assistance?

Our customer service team is here to help.
📧 Email: info@medeekor.com

📍 Address: 101 Mount Haven Rd, Murphy, North Carolina 28906-7708, United States.