MeDeeKor | infor@medeekor.com

Frequently Asked Questions (FAQs)

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long does it take to process my order?

Orders are processed within 1–2 business days, excluding weekends and holidays.

How can I track my order?

Once shipped, you’ll receive an email with a tracking link to monitor your delivery status

What are your shipping options?

  • Standard Shipping: 4–6 business days (free).

  • Expedited Shipping: 2–4 business days for $6.99.

What payment methods do you accept?

We accept major credit/debit cards (Visa, Mastercard, American Express, Discover) processed via PayPal, PayPal balance, and PayPal eCheck.

When will my card be charged?

Just after your order has been successfully placed.

What’s not covered by the warranty?

Normal wear and tear, accidental damage, misuse, or exposure to harsh outdoor conditions (unless labeled outdoor safe).

Do your Metal Wall Art products come with a warranty?

Yes! All Metal Wall Art is backed by a 1-Year Limited Warranty covering manufacturing defects and craftsmanship.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

MeDeeKor

Email: info@medeekor.com

Address: 101 Mount Haven Rd, Murphy, North Carolina 28906-7708, United States

Operating Hours: Mon - Sat, 8:00 am to 5:00 pm

Copyright © 2025 Medeekor

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